Thank you for being a wonderful customer. We sure have enjoyed serving you. Please take a moment and share with us your experience with “The Carpet Guys”
Your comments will be held for moderation and will appear as soon as they are approved and don’t worry
See our “Customer appreciation VIDEO’s”
Other places you can find our reviews are:
Submit your review
The Carpet Guys was a perfect company to hire. The sales discussion was simple and clear, their knowledge is deep, the installation was scheduled quickly and done well in one day. Above all this was delivered for a great price. Really nice guys to work with.
I echo the sentiments of other customers on this review page.
Bruce met with us at our convenience. He offered his recommendation and advice with no pushy sales tactics whatsoever.
On the day of installation, Mike (the installer) arrived on time, was courteous, tidy and efficient.
We won't hesitate to recommend the Carpet Guys to family, friends and neighbours.
Thanks to the Carpet Guys.ca for all their hard work. My wife and I had never purchased carpet this way before and we were both more than satisfied with the level of professionalism displayed by the sales staff and the installation crew.
Bruce was a great help to my wife and I as we chose our carpet. His knowledge certainly assisted us in making the right choice, at a very fair price.
On installation day, the crew showed up on time and ready for work. We were both pleased with how smooth everything went from the first contact with the Carpet Guys.ca until the completion of the installation.
We would recommend Bruce and his team to all our friends and family members.
Thank you so much for all the services you gave us Bruce all the floors looks awesome were so glad and happy, My wife and I also want to thank your great workman ship that your installer has show in are house very professional need and clean, Bruce your very professional at what you do , from my experience I would all ways recommend you thanks a million
We loved working with Bruce. He is so knowledgeable and all of our questions were addressed openly and honestly. Bruce was extremely accommodating and met us at our new house. It was so helpful to see the carpet samples in our own home so that we could really get a sense of how it would look with our wall colours, rooms sizes, etc. That is a feature that you don't get when you shop in store.
We had a very small time frame in which we needed our carpet installed and Bruce was able to accommodate our request. The carpet installer, Mike was incredibly efficient and did a fantastic job making sure everything was perfect.
We can't thank Bruce and Mike enough for their professionalism, flexibility and high quality of work. We highly recommend The Carpet Guys. We absolutely love our beautiful new carpet!
Great job and excellent customer service! What more can you ask for? Thank you carpet guys! I will be sure to call you again!
I would like to thank Bruce and his installers for the superb work on our basement and stairs. Bruce was very professional, friendly, and genuinely cared about addressing our concerns throughout the process and providing us with the right product for our needs when he could have pushed something more expensive instead. His quote was very competitive and we were impressed by the quality and variety of the options available within our price range, as well as by how quickly he was able to come out and get the job done. The installers did a fantastic job, working quickly but paying attention to all the little details that make up the space to ensure the job was done right. I will be calling The Carpet Guys again and would highly recommend them. Thank you!
This forward-thinking company is the only place one should buy their carpet from! It only makes sense to have the samples brought into your home to visualize under your own lighting, decor and paint colours.
From the initial phone-call to the end of the installation process, we felt like we were in good hands. It was a pleasant experience to work with this company.
The product itself is superb and we all enjoy the soft bouncy walk on our new carpet!
I highly recommend working with The Carpet Guys:)
the nicest people you ever want to meet, informative and i will certainly do business with them in the future
Great job carpet guys! You were fast, friendly and adjusted to my schedule. Definately the best deal in the area!! Thanks 🙂
I have to say, I was very hesitant to go with a virtual carpet supplier as I couldn't see a product or a store and was a little nervous abut the whole transaction. Bruce was great, he was patient and explained a lot about the carpet business and basically put me at ease about my purchase. The service was great, including the installation and the follow up. We had a little issue that needed to be dealt with and Bruce and his installer were right back the next day. I can honestly say I was more than pleased with how this whole experience went! Thank you Bruce.
For anyone who wishes professional, friendly and customer-caring service along with quality carpeting; select The Carpet Guys. Bruce, from the get-go was extremely honest, helpful and clearly customer oriented. Bruce was very personal and genuine in his efforts to provide us with exactly what we wanted. His quote was well within our budget and the quality of carpet was beyond our expectations. Our installers (Jay and & Greg) were professional, knowledgeable and very picky about the installation. Jay went beyond what would be expected and ensured we were pleased with the installation before he left. We were so pleased with the sales and service from the Carpet Guys that after they completed our two bedrooms, hallway and stairs; we asked them back to complete the remaining bedrooms upstairs. We would use them again if and when required and would highly recommend them. Once again Bruce; thanks for all you have done.
i have so many wonderful things to say about my experience with the carpet guys, but the thing that stands out the most is the customer service. While shopping around with the large distributors i became very intimidated and overwhelmed. It was comforting to receive the personal service and attention that i got from Bruce. the purchase and installation was so stress-free that i know exactly where i am headed for my next flooring purchase! thanks for all your hard work and i will be sending friends and family your way!
Great Service!!Job well done from the sales end with Jeannie to the follow up with Bruce.
Soni the installer was great, friendly, curious and efficient.I would certainly recommend your company
Great service! Great Price! Top notch installation! Will definitely pass on 'the word' and would have you back in a minute!!! thanks again Bruce - It was pleasure dealing with your Company.